Are you a passionate and knowledgeable IT professional
looking for a challenging and exciting opportunity? Look no further! We are
seeking an IT Technician to join our Managed Service Provider (MSP) team.

At Maes Computing, our clients come first. We provide the
latest IT solutions and manage their IT needs and support so they can continue
to focus on their core business. We provide cutting-edge technologies for our
clients such as data analytics, AI integrations and many cloud services, so you
won’t be bored learning and growing in your career! This position will be the
front-line support for our clients and will be an integral part of our
business.

As an MSP IT Technician with us, you will have the
opportunity to work with a diverse range of clients, providing technical
support and innovative solutions to their IT needs. You will be responsible for
managing and maintaining our clients’ IT infrastructure, ensuring that it
operates smoothly and securely.

Key Responsibilities:

• Provide technical assistance to employees
  experiencing technical issues with hardware and software through phone, email
  and on-site support
• Manage and maintain clients’ IT infrastructure,
  including servers, network devices, and workstations
• Monitor and proactively manage clients’ systems
  to ensure optimal performance and security
• Implement and maintain backup and disaster
  recovery solutions for clients’ data
• Manage and monitor clients’ cloud
  infrastructure, including Office 365 and Azure
• Develop and maintain positive relationships with
  clients and be the first point of contact for any technical issues
• Keep up-to-date with the latest technologies and
  industry trends

Requirements:

• College program or bachelor’s degree in computer
  science or a related field, or equivalent experience
• 2+ years of experience in a technical support
  role or technical experience which may include co-op, school projects, etc.
• Strong knowledge of operating systems, networks,
  and computer hardware
• Experience with troubleshooting and resolving
  technical issues
• Excellent problem-solving skills and attention
  to detail
• Strong communication and interpersonal skills
• Ability to work independently and as part of a
  team

We offer a competitive salary package, opportunities for
professional development, and a dynamic and fun work environment. If you are
passionate about technology and have a desire to work with a diverse range of
clients, then this is the perfect role for you!

Don’t wait, apply now, and become part of our growing
Managed Service Provider team!

While this will be a hybrid position, our head office is in
Delhi, Ontario. The successful candidate will need to be located within a
45-minute radius of the office and available to be on-site (either office or
client locations) during all employment hours due to the nature of the
position.